We want you to love your Taylor watches. If you are not happy for any reason you may return any full price Taylor watches. Contact us within 7 days of receiving the orders and shipped back within the next 7 days provided that the items are unused and in original condition.

Unfortunately, we are not able to offer returns on pre- ordered items sold at a discount; although naturally there are exceptions where we made a mistake. We do not bear return shipping cost.


What is the Return Process

Return parcels must be send to Taiwan/Hong Kong address given at that contact us page. The cost associated with the return are the responsibility of the customer. You can ship with the carrier o your choice. For your safety, make sure to get a tracking number so that you are protected din the event of theft or lost during delivery to us,


How do I arrange a return?

You can either emails us at [email protected] or you can contact us through the instant chat at the bottom of the page.